Partnership brings PointClickCare directly into The Springs Living communities to build technology that reduces the burden on care teams and seamlessly connects senior living and healthcare around the resident
PORTLAND, Ore. & TORONTO, ON., October 20, 2026 — The Springs Living and PointClickCare, a leading health tech company helping providers deliver exceptional care, today announced a strategic co-development partnership to design and implement new technology that connects senior living and healthcare around residents in their homes. The partnership marks PointClickCare’s first direct co-development relationship with a senior living operator. PointClickCare is working directly alongside frontline teams in several of The Springs Living’s Oregon communities, who are helping to define and shape what gets built, tested, and implemented.
The collaboration will shape the next generation of PointClickCare’s purpose-built senior living platform while providing the technology foundation for community teams within The Springs Living’s recently announced partnership with SCAN Health Plan in Oregon. The new value-based care model pairs The Springs Living’s expertise with a Medicare Advantage plan, creating greater shared accountability for resident health and wellness outcomes in participating communities. This increases the need to connect what happens every day in a resident’s home with the healthcare services that support them, putting the resident at the center of how services are coordinated with their community team and healthcare partners. The capabilities the teams build together in these communities will become the blueprint for senior living, setting a new standard for how care and wellness is coordinated around the people who live in these communities.
Starting With the People Closest to Residents
Consider a team member who notices a resident is quieter than usual at breakfast. On its own, it may seem insignificant, but across a community, team members make hundreds of observations every day that, when connected with other information about the resident, can reveal meaningful insights about the resident’s wellness. The goal of this partnership is to turn those everyday observations into actionable intelligence that informs service coordination and helps the right people respond sooner, shifting care from reactive to preventive.
“We chose PointClickCare because they share our vision for where the next generation of senior housing is headed and are deeply committed to building that future with us,” said Fee Stubblefield, Founder and CEO of The Springs Living. “Our communities are where we learn what works, helping define how healthcare and housing come together to support older adults in living well through value-based care.”
Built With, Not Built For
This partnership brings together two organizations with aligned missions: PointClickCare’s mission to help every provider deliver exceptional care and The Springs Living’s mission to innovate the way people think, feel and experience senior living. This is a co-development, not a traditional implementation. Rather than developing at a distance and bringing the technology into communities once complete, PointClickCare will work directly alongside The Springs Living teams where the technology will ultimately be used. The teams will start with the challenge: how do we make healthcare more seamless? Technology will then be built around the answer to that question, informed by how life and work happen inside The Springs Living communities. The work draws on PointClickCare’s network of acute and post-acute care data, the largest in the industry, to inform the AI and analytics capabilities the teams develop together.
"True value-based care can't be built in isolation," said Dave Wessinger, co-founder and CEO of PointClickCare. "It has to be shaped by the people delivering it, which is exactly why we chose to build this way. The Springs Living looked at where this industry is going and decided they needed a technology partner investing in AI for senior living at a scale this market hasn't seen before, not a vendor adding a feature. So, we put our own teams inside their communities. We're building a new way for care teams to work and share insights beyond the clinical elements that help manage a resident’s holistic wellbeing. The result isn't just a more efficient business. We believe it's a fundamentally different way to run one."
What Happens Next
PointClickCare and The Springs Living will roll out PointClickCare’s EHR for Senior Living across several of The Springs Living Oregon communities participating in the value-based care model, with implementation planned before the end of the year. The teams will also launch Community Advisor, adding an intelligence layer that analyzes documentation from caregivers, wellness nurses, and medication technicians to identify meaningful changes and help inform action. When a change is detected that intelligence can help connect The Springs Living team with its healthcare partners so they can coordinate services and respond sooner in the resident’s home. The goal is not to add another task for frontline teams, but to make the information they already capture work smarter, reducing administrative burden and giving them more time to focus on residents.
Looking Ahead
Back at breakfast, the team member who noticed a resident was quieter than usual won't have to wonder whether anyone else noticed. Because they logged their observation, and a minor change in mobility was previously flagged by a wellness nurse, the technology instantly flags a potential early-stage issue. With frontline insight and PointClickCare technology working together, a small observation doesn't get lost; it becomes the key to keeping a resident healthy and safe.
What the two organizations develop together in these communities is designed to extend beyond The Springs Living, with technology that is sophisticated behind the scenes. For residents and families, that means changes noticed sooner, care that comes to them, and peace of mind in the place they call home.
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About The Springs Living
Based in Portland, Oregon, The Springs Living serves older adults in Oregon, Montana, and Washington. Each community represents a unique combination of design, amenities, and services, including independent living, assisted living, and memory care. Since its founding in 1996, the organization has been committed to delivering quality service and fostering an enrichment culture to help older adults live life to its fullest. Celebrating 30 years, The Springs Living continues to invest in its people, creating meaningful career opportunities across its growing organization, including healthcare, benefits, capital investment and technology. The organization is also advancing a new model that brings healthcare and senior living together through its partnership with SCAN Health Plan and expanding its investment and development capabilities through Koda Ridge Capital, its real estate investment affiliate.
About PointClickCare
PointClickCare is a leading health tech company with one simple mission: to help providers deliver exceptional care. With the largest long‐term and post‐acute care dataset, we power AI-driven healthcare to deliver intelligent transitions, insightful interventions, and improved financial performance. Enhanced by our marketplace of 500+ integrated partners and trusted by over 30,000 provider organizations and every major U.S. health plan, we’re redefining healthcare, so it doesn’t just survive—it thrives.
Media Contacts
The Springs Living
Andrea Corso
917-327-6198
PointClickCare