RESOURCES & FAQS
The Journey of Moving
Searching for a retirement community may be filled with mixed emotions. We hope to ease this journey with providing you enough information to help guide your decision. Please see our Frequently Asked Questions as a preliminary guide or contact us through phone, email or form. We are here to help navigate this transition.
The Springs Living Company
WHAT MAKES THE SPRINGS LIVING DIFFERENT?
The reason The Springs Living exists is to help residents, their families and each other live life to its fullest by positively changing the way people think, feel about and experience senior living. We do this by following the values of honesty, integrity, simple kindness and hard work.
HOW WILL I KNOW THAT THE STAFF IS TRAINED PROPERLY?
All staff are trained for their role and responsibilities. The Springs Living provides continual education courses to keep staff up-to-date and current. The Health Services team are licensed and/or certified to meet or exceed the expectations of the state in which they serve. We are proud to say that our communities often exceed state requirements with outcomes that are frequently found to include “deficiency-free” (perfect scores) surveys.
WHAT IS THE THE SPRING’S MISSION?
The reason The Springs Living exists is to help residents, their families and each other live life to its fullest by positively changing the way people think, feel about and experience senior living.
HOW LONG HAS THE SPRINGS LIVING BEEN IN BUSINESS, AND HOW BIG IS IT?
Since 1996, The Springs Living has been creating comfortable communities for seniors to live with independence, assistance and memory care services. With careful and thoughtful planning, the company has communities in Oregon and Montana.
HOW DOES THE SPRINGS LIVING INVOLVE THE FAMILY?
The Springs Living recognizes the importance of family members and welcomes all generations to enjoy our dining and attend community events. One of our primary aims is to take care of all the chores so families can enjoy their time together.
Help Navigating Your Options
We are telling you that “life is just a little easier here” but how do you get started? What can you expect living in a community and how will you ever feel at home? How do you know if you need assistance or if independent living is the better option? You are not alone and you are not the first person to ask. Please allow us to help guide you through these decisions, one step at a time.
I STILL DRIVE, WILL I HAVE A PARKING SPACE?
Parking spaces are available for residents with cars. Transportation to scheduled appointments, shopping and events is available to all residents and part of your monthly rent.
AM I ALLOWED TO BRING MY PET WITH ME?
Small, well-behaved pets are welcome at The Springs Living communities.
ARE THERE EXERCISE CLASSES ON-SITE?
Instructor-led exercise classes are available on-site designed for all fitness levels as part of your monthly rent.
ARE MY FAMILY AND FRIENDS ABLE TO STAY FOR MEALS?
Your guests are welcome to dine with you, just ask the concierge how to pay for their meals.
WHAT IS THE DINING PROGRAM AT THE SPRINGS LIVING COMMUNITIES?
Dining rooms are open throughout most of the day. Breakfast, lunch and dinner menus offer choices for a variety of dietary requirements and seasonal favorites. Ask about the meal plans available during your tour and be sure to stay for a meal.
If I move into Assisted Living am I restricted from participating in the activities of those in Independent Living?
Residents in assisted living enjoy all the features, amenities and services of The Springs Living community.
How do I know if Assisted Living is right for me?
If you are requiring assistance with activities of daily living such as management of your medication, personal hygiene, dressing or grooming, then assisted living is probably a good fit over independent living. All residents will meet with qualified health services personnel for a thorough assessment prior to move in.
Footsteps® Memory Care
MY LOVED ONE IS INCONTINENT, HOW DO YOU HANDLE THIS?
Incontinence is common for residents in Footsteps and The Springs Living is able to purchase incontinent products on your behalf and have them available at all times. No need to worry about stocking up.
CAN MY LOVED ONE LEAVE FOOTSTEPS OVERNIGHT?
Your loved one is free to leave Footsteps with their family members or guardians and enjoy time away as desired.
HOW WILL I KNOW THAT THE STAFF IS TRAINED PROPERLY?
All staff are trained for their role and responsibilities. The Springs Living provides continual education courses to keep staff up-to-date and current. The Health Services team are licensed and/or certified to meet or exceed the expectations of the state in which they serve. We are proud to say that our communities often exceed state requirements with outcomes that are frequently found to include "deficiency-free" (perfect scores) surveys.
WHAT HAPPENS IN MEMORY CARE?
The Springs Living provides a loving, caring and safe environment where all residents are treated with dignity and respect. Because Footsteps is a protected area, residents are free to move about and explore and family members can visit comfortably.