Frequently Asked Questions
What happens in memory care?
The Springs Living provides a loving, caring and safe environment where all residents are treated with dignity and respect. Because Footsteps is a protected area, residents are free to move about and explore and family members can visit comfortably.
How will I know that the staff is trained properly?
All staff are trained for their role and responsibilities. The Springs Living provides continual education courses to keep staff up-to-date and current. The Health Services team are licensed and/or certified to meet or exceed the expectations of the state in which they serve. We are proud to say that our communities often exceed state requirements with outcomes that are frequently found to include "deficiency-free" (perfect scores) surveys.
Can my loved one leave Footsteps overnight?
Your loved one is free to leave Footsteps with their family members or guardians and enjoy time away as desired.
My loved one is incontinent, how do you handle this?
Incontinence is common for residents in Footsteps and The Springs Living is able to purchase incontinent products on your behalf and have them available at all times. No need to worry about stocking up.